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Welcome to A2i's April newsletter

Following the successful launch of our new podcasting service last month, read below for a helpful guide about how you can set this up for your organisation - and make your information even more widely available.

In addition, to help our customers improve the accessibility of their visitor areas, don't miss the summary below about our very cost-effective Customer Care Kits.

In this issue:

New Podcasting Service - helpful information

Last month A2i launched our new Podcasting service. In our last newsletter we gave you some initial information about this service. This month we explain more about how you create your podcast, how you broadcast it and how your customers can find and listen to it …

The basics - what is a Podcast?
A Podcast is an audio broadcast that is available on the Internet. A podcast can be played directly from a website, or easily downloaded to a computer or to a personal audio player such as an ipod or mp3 player.

How do I create the Podcast?
Simply email or post a copy of your document to us, and our professional readers will produce an audio version suitable for a podcast. Your podcast will be sent to you on a CD.

Options available with A2i

multi-chapter podcasts

addition of musical intro's and outro's

foreign language audio podcasts

Maths audio podcasts (up top degree level Maths)

How do I broadcast my Podcast?
You will either need some space on your own website, or you can publish your podcast on a number of other host sites.

You will need to:

upload your podcast

create an RSS xml file

add a link to your podcast on your website

If you have an IT department, they should find the above steps easy! If you don't have an IT department, more detailed instructions can be found on the internet, or you could contact your website host.

How will my customers hear the Podcast?
Your customers can play your audio file directly from your website, or subscribe and listen to your podcast by typing the xml address directly into their audio software (e.g. itunes). They can also transfer your podcast to their own mp3 player.

How will my customers find my Podcast?
You can advertise your podcast on your own website, or through your usual marketing methods. To enable your customers to search for and find your podcast on programs such as itunes, you can also submit your podcast to their directories.

If you would like further information and prices, or if you would like to listen to some sample Podcasts please visit http://www.a2i.co.uk/podcasts.html

Please contact us on 01179 70 70 90 or info@a2i.co.uk if you would like to discuss your requirements with A2i staff.

Focus on ... A2i Customer Care Kits

Our kits can help make your reception and other customer areas welcoming and inclusive - for just £40. Read on for a summary of this product.

The customer care kit is designed to help visitors with disabilities complete 'transactions' with ease. The kit comes in a self-contained pack, which is easy to store, and contains:

2 large and 2 small Magnifying Sheets

2 large and 2 small Signature Templates

3 Bar Pens

3 Pen Grips with pens

1 Tactile Sign 'Transaction aids available'

This pack can help towards making your customer area accessible under the Disability Discrimination Act, and can be shipped within 1 business day of your order being placed.

To buy this product, please go to
http://shop.a2i.co.uk/customer-care-kit-23-p.asp.

To view other A2i products visit our online shop at http://shop.a2i.co.uk/.

If you have any queries, or would like to discuss your requirements please do not hesitate to contact us on 01179 70 70 90 or info@a2i.co.uk

Customer quote

"The service, care, advice you made has been faultless and we are confident in the work you do and the business and service you provide the organisation. Keep up the good work!"

The marketing and publicity team
General Teaching Council.

A2i Transcription Services Ltd, Unit 4 Montpelier Central, Station Road, Bristol BS6 5EE.
Tel: 01179 44 00 44. Email: info@a2i.co.uk